Terms & Conditions
These terms describe enquiries, membership applications and casino services offered by Ioquus. Our contact address is 92 Queens Head Rd, Birmingham B21 0QJ, United Kingdom. Email service@ioquus.com with any questions.
Enquiries and bookings
A website submission records an enquiry. It does not grant membership, reserve a table, confirm casino entry or create an event booking. We discuss availability and provide the relevant arrangements in writing before you commit. Please check the venue, date, scope, charges and any cancellation terms before accepting.
Members’ cash poker
Real-money poker sessions are for approved adult members at physical tables. Players wager their own money and may lose their stake. Buy-ins, table limits, any fees, game rules and cash payouts must be explained and agreed before play. No winnings or financial return are guaranteed.
Membership, the game format, the venue and its applicable permissions must be confirmed before a cash session takes place. Equipment hire does not itself authorise a gambling activity. Nothing on this website represents a claim of exemption from licensing or venue requirements.
Age, identification and conduct
Participants must be 18 or over and satisfy photo ID and membership checks. We may decline or defer an application, visit or service where eligibility, venue requirements or appropriate arrangements have not been confirmed. Respect other players, staff and the agreed table rules. Do not play if you cannot afford to lose your stake.
Event services and prices
Displayed prices are indicative starting prices for the specified equipment and hosting services, not poker buy-ins or guaranteed casino admission. The written quote confirms the final price, any applicable tax, travel, setup requirements, payment schedule, deposit and cancellation terms. A quote remains subject to availability until accepted and confirmed.
Visits to third-party casinos
Group casino visits depend on the chosen venue accepting the arrangements. Each casino controls admission, identification checks, available games, play and payouts on its premises. We cannot guarantee entry, a particular game or an outcome. Transport, accommodation and other extras are included only if expressly stated in the agreed quote.
Changes and cancellation
Contact us promptly if your plans change. Any applicable cancellation charge or refund arrangement will be set out before booking. We will discuss alternatives or the return of payments for services we cannot supply, in accordance with the agreement and your statutory rights.
Responsible gambling and your rights
Set personal time and spending limits. Gambling is not a reliable way to earn income. Support is available through GamCare and the National Gambling Helpline on 0808 8020 133. These terms do not exclude liability or consumer rights that cannot lawfully be excluded. Contact service@ioquus.com to raise a concern.